bast home comfort waterloo cambridge

OUR MISSION

To provide our Community Members with the Highest Quality Home Comfort, while meeting their Individual needs.

OUR VISION

To be the Premier Provider of Quality Home Comfort Products & Services in the Waterloo Region; while maintaining our position in the Community as a Responsible and Contributing Family Business. We will grow with the Hearth, HVAC and Grilling Industries, to continually provide efficient, effective, environmentally conscious, value based products for many years to come.

OUR PROMISE

We operate our business on values of Honesty, Integrity & Service. Our daily goal is to earn the Trust of our Community, one Customer at a time. We at Bast Home Comfort stand behind all our Products, Installations, and Service to give you peace of mind that you will receive a Completed Contract in an efficient manner.

WHAT WE DO

bast home comfort
Our Business is Hearth, Heating & Air Conditioning, Indoor Air Quality, and Outdoor Grilling.  We have the biggest showrooms in the area that each feature over 50 burning fireplaces and a wide range of Gas Grills and Charcoal BBQ's from Quality Manufacturers. We carry the area's largest selection of Brands in Heating, Cooling, and Air Quality. We Sell, Install, and service all the products in our portfolio, and back-up everything we do with our Company Promise.

OUR HISTORY

Bast Home Comfort is a family owned and operated business serving the Southwestern Ontario region. David Bast began its operations in 1988 where the business had its origins in a small storefront on Hazelglen Drive in Kitchener.

In 1990, a need for larger premises brought on a move to 620 Davenport Road in Waterloo, where its corporate office and Waterloo showroom has remained to this day. In almost 30 years of business, the company has undergone four major expansions, including May of 2000, when a second retail location on 471 Hespeler Road in Cambridge was opened. 

OUR FUTURE

Initially specializing in gas and wood fireplaces, stoves and inserts as well as gas grills, our expertise has grown to include furnaces, central air conditioning, indoor air quality products (heat recovery ventilator and filtration systems, HEPA filtration systems etc), charcoal grills and smokers, electric fireplaces and custom fireplace enclosures.

Bast Home Comfort's Strategic Partners include: 

  • Valor Fireplaces
  • Town & Country Fireplaces
  • Marquis Fireplaces
  • Kingsman FireplacesBHC showroom 2016 2
  • Lennox Heating & Central Air Conditioning
  • Aire-Flo Heating & Central Air Conditioning
  • Astria Fireplaces
  • Travis Industries Fireplaces
  • Jotul Fireplaces
  • Valcourt Fireplaces
  • EnerZone Fireplaces
  • Lopi Fireplaces
  • Fireplace Xtrodinair Fireplaces
  • True North Stoves
  • Solas Gas Fireplaces
  • Dimplex Electric Fireplaces
  • Napoleon Gas Grills
  • Crown Verity Gas Grills
  • Delta Heat Gas Grills
  • Big Green Egg Smoker & Grill
  • Broil-King Grills
  • Bradley Smokers
  • Security Chimney & Stove Pipe
  • Osburn Wood Stoves & Fireplaces
  • Vanee Ventilator & Filtration Systems 

Our strategy has always been to focus on selling quality products installed neatly and professionally at a fair price. Our knowledgeable in store staff are there to help you with any question that you might have.  Expert, licensed technicians form the base of each work crew while abiding by safety rules and code compliance. We have a dedicated Service Department that has the ability to repair most makes of fireplaces, furnaces and central air conditioners. We always service the products that we sell and 24-hour emergency service is available to customers who have purchased their equipment from Bast.

Recent tracking indicates a continued high level of returning customers as well as referred new customers. We continue to build on our reputation of excellent customer satisfaction and it's our ultimate goal is to expand our business one satisfied customer at a time.

Drop by one of our locations and see the difference with Bast Home Comfort!