COMPANY MISSION
To provide our Community Members with the Highest Quality Home Comfort, while meeting their Individual needs.
COMPANY VISION
To be the Premier Provider of Quality Home Comfort Products & Services in the Waterloo Region; while maintaining our position in the Community as a Responsible and Contributing Family Business. We will grow with the Hearth, HVAC and Grilling Industries, to continually provide efficient, effective, environmentally conscious, value based products for many years to come.
COMPANY PROMISE
We operate our business on values of Honesty, Integrity & Service. Our daily goal is to earn the Trust of our Community, one Customer at a time. We at Bast Home Comfort stand behind all our Products, Installations, and Service to give you peace of mind that you will receive a Completed Contract in an efficient manner.
WHAT WE DO
Our Business is Hearth, Heating & Air Conditioning, Indoor Air Quality, and Outdoor Grilling. We have the biggest showrooms in the area that each feature over 50 burning fireplaces and a wide range of Gas Grills and Charcoal BBQ's from Quality Manufacturers. We carry the area's largest selection of Brands in Heating, Cooling, and Air Quality. We Sell, Install, and service all the products in our portfolio, and back-up everything we do with our Company Promise.
COMPANY HISTORY
Bast Home Comfort is a family owned and operated business serving the Southwestern Ontario region. David Bast began its operations in 1988 where the business had its origins in a small storefront on Hazelglen Drive in Kitchener.
In 1990, a need for larger premises brought on a move to 620 Davenport Road in Waterloo, where its corporate office and Waterloo showroom has remained to this day. In 24 years of business, the company has undergone four expansions, including May of 2000, when a second retail location on 471 Hespeler Road in Cambridge was opened.
BAST HOME COMFORT CAMBRIDGE SHOWROOM
Initially specializing in gas and wood fireplaces, stoves and inserts as well as gas grills, our expertise has grown to include furnaces, central air conditioning, indoor air quality products (heat recovery ventilator and filtration systems, HEPA filtration systems etc), electric fireplaces and custom woodworking. Bast Home Comfort's Strategic Partners include:
Valor Fireplaces
Town & Country Fireplaces
Lennox Fireplaces
Majestic Fireplaces
Travis Industries Fireplaces
Hearthstone Gas and Wood Stoves
Lennox Heating & Central Air Conditioning
Tempstar Heating & Central Air Conditioning
Napoleon Gas Grills
Crown Verity Gas Grills
Weber Gas Grills
Big Green Egg Smoker & Grill
Osburn Wood Stoves & Fireplaces
Vanee Ventilator & Filtration Systems
Our strategy has always been to focus on selling quality products installed neatly and professionally at a fair price. Our knowledgable in store staff are there to help you with any question that you might have. Expert, licensed technicians form the base of each work crew while abiding by safety rules and code compliance. We have a dedicated Service Department that has the ability to repair most makes of fireplaces, furnaces and central air conditioners. We always service the products that we sell and 24-hour emergency service is available to customers who have purchased their equipment from Bast.
Recent tracking indicates a continued high level of returning customers as well as referred new customers. We continue to build on our reputation of excellent customer satisfaction and it's our ultimate goal is to expand our business one satisfied customer at a time.
Drop by one of our locations and see the difference with Bast Home Comfort!